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Skip Navigation LinksNGWA.org / Events/Education / Short courses / 355
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NGWA Geothermal Forum: Business Success Through Excellent Performance (#355)

Page Content
 

 Course info

 

​Course # ​355
​Date ​December 7, 2012
​Program advisers ​Nina Baird, John Clapp, Michael Golightly, Lisa Meline, and Charles Remund
​CEUs ​0.65
Member price​ ​On/before Nov. 30: $395
Beginning Dec. 1: $495
Nonmember price​​ ​On/before Nov. 30: $495
Beginning Dec. 1: $595

Attendees receive FREE admission to the 2012 NGWA Groundwater Expo and Annual Meeting!

Forum description

Increase your knowledge and professionalism at this daylong forum that will address those geological, hydrogeological, and technological issues critical to both ensuring good performance for the customer and stable financial positions for geothermal professionals.

Forum objectives

During this forum, you will:

  • Learn how to prevent projects from going “wrong”
  • Increase your knowledge of critical, but often overlooked factors that can negatively impact geothermal projects and system performance
  • Gather tips for building loyal long-term customer relationships through good project design, proper installation, and superior performance.

Who should attend?

Professionals with three more or more years’ experience with geothermal installations including:

  • Architects
  • Contractors
  • Designers
  • Engineers
  • Manufacturers
  • Regulators
  • Suppliers.

 

 Program

 

 

​8:30 a.m. ​Welcome
8:35 a.m.
Geothermal market conditions
  • Economic factors
  • Regulations
  • Impacts of groundwater issues
​9:00 a.m.
​Hydrogeology (really) does matter
10:15 a.m. ​Break
10:30 a.m.
Characteristics of a good project team
  • Defining roles and responsibilities
​11:45 a.m. Lunch (on your own)
​12:45 p.m.
Current best practices for engineering design
  • Single point responsibility for engineering designs
  • Understanding the nuances of the technology and impacts to other professionals
​1:45 p.m. Exercise with “hand-off” points
2:00 p.m.
​Recognizing the red flags and green flags — key aspects for good project flow
2:45 p.m. ​Break
​3:00 p.m. ​Exercise: Reviewing sample RFPs and discussion
​3:45 p.m.
​Customer service and systems maintenance
  • Teaching customers how to maintain their system(s)
  • Building customer confidence and overall satisfaction
​4:30 p.m. ​Summary and adjournment
 

 Venue

 

 

The LVH — Las Vegas Hotel and Casino

3000 Paradise Road
Las Vegas, Nevada 89109
888 732.7117
702 732.5111

Accommodations: NGWA has secured a limited block of rooms on a first come, first served basis at the group rate of $89 per night single/double occupancy. This rate applies to the NGWA room block and is valid until the November 28 cutoff date, unless our block has been filled before then. When making your reservations, be sure to mention you are attending this NGWA short course. Remember, you are responsible for securing your own reservations. Click here to make your reservations online. For guest check-in and checkout times, please contact the hotel directly. Please note that all LVH guests receive a $100 Dining Deals Coupon.

This page was last updated on 11-12-2012

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