Customer service
For event registrations, membership applications, book orders, billing questions, changes to your membership record, and general questions, contact customer service by:
- Emailing customerservice@ngwa.org
- Phoning (800) 551-7379 or (614) 898-7791 outside the United States
- Sending a fax to (614) 898-7786.
Headquarters
National Ground Water Association
601 Dempsey Road
Westerville, Ohio 43081
USA
(800) 551-7379, (614) 898-7791 outside the United States
fax (614) 898-7786
ngwa@ngwa.org
NGWA staff members
| Bill Alley, Ph.D., ext. 1531 | Director of Science and Technology |
| Dawn Bauer, SHRM-CP, ext. 1569 | Human Resources/Accounts Receivable |
| Wayne Beatty, ext. 1509 | Copyeditor/Proofreader |
| Haleigh Contino, ext. 1564 | Marketing Manager |
| David Evener, CAE, ext. 1559 | Vice President of Operations |
| Ben Frech, ext. 1570 | Public Relations and Government Affairs Manager |
| Kristen Frederick, ext. 1526 | Customer Sevice and Certification Manager |
| Trisha Freeman, QAS, ext. 1553 | Director of Membership |
| Maggie Herrmann, ext. 1505 | Marketing Coordinator |
| Vicki Hickel, ext. 1506 | Accounts Payable Specialist |
| Elizabeth Graham, ext. 1516 | Marketing Assistant |
| Chuck Job, ext. 1561 | Manager of Regulatory Affairs |
| Mark Jones, ext. 1514 | Partner States Coordinator |
| Pat Levak, ext. 1540 | Operations Coordinator/Purchasing/Web Editor |
| Sam Magers, CPA, ext. 1524 | Director of Finance |
| Terry S. Morse, CAE, CIC, ext. 1504 | Chief Executive Officer; Groundwater Foundation Chief Executive Officer |
| Thad Plumley, ext. 1594 | Director of Publications |
| Mike Price, ext. 1541 | Senior Editor, Publications |
| Dave Schulenberg, QAS, ext. 1530 | Director of Partner States |
| Deirdre Stevens, ext. 1539 | Graphic Designer |
| Sue Tenney, ext. 1568 | Education Program Manager |