Franklin Electric’s Manager-Regional Technical Service Jim Hartmann joined Franklin Electric more than 30 years ago as one of the original members of the organization’s first-of-its-kind field service team; today, he continues to set the standard for what it means to deliver exceptional educational and technical support as a regional manager, overseeing the work of field service engineers across the eastern United States. In addition, he supports advocacy efforts throughout the industry by leading as an active member of several groundwater associations. Hartmann is also the most recent recipient of NGWA’s Manufacturers Section Special Recognition Award.