Rachel Proper is an industry account manager with Caterpillar Safety Services. With more than 15 years at Caterpillar, she has experience in communication, marketing, and account management. She currently works directly with customers as a trusted adviser to help identify solutions that solve their organizational pain points. As someone who has a passion to help improve lives and bring out the best in people, Proper has worked within the Caterpillar Safety Services department for more than a decade. She is energized by building relationships, seeing frontline employees empowered to have ownership of safety, and watching leaders develop in a way that supports safety throughout the entire organization.